The drawers were not opening correctly, they were out of the axis.
I removed all drawers, straightened the axis, replaced and tightened screws that were bad or absent, and finally cleaned the chest of drawers. Unfortunately it god bad again after a few weeks.
Because it's a good quality one and I would like to leave it to my daughter's use for organizing schools papers.
Because you avoid buying brand new products unnecessarily as not to generate more and more residues.